The donor CRM
Volunteer management is often a separate add-on or absent, so the schedule lives somewhere else.
Volunteer and Donor Management
Volunteer and Donor Management in One Nonprofit CRM
One development office — usually fewer than five people — runs the annual fund, the gala, the grant calendar, sponsor agreements and the docent roster.
If you run a donor CRM and a separate volunteer tool — or a CRM, spreadsheet and group text — this page answers the question you searched. Cloud Donor Manager ships volunteer management inside the same system as the donor CRM and does not price the database by the record, so a volunteer costs nothing to keep.
Why nonprofits end up running two systems
Walk the night the way you actually run it.
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The volunteer tool or spreadsheet
Contact-record pricing discourages teams from adding volunteers, so the volunteer list grows outside the database.
One platform removes the second login and the manual list matching.
If you are also weighing a generic CRM against a purpose-built system, read the difference between a CRM and donor management software.
Why your volunteers aren’t in your CRM
Organizations deliberately leave contacts out of their donor database to avoid crossing a pricing tier. Volunteers, event attendees and lapsed supporters are usually the first names cut.
That is backwards. The person wearing the organization’s shirt on Saturday morning is one of the most engaged people it reaches — and the person most likely to become a donor is being kept out to save money.
Cloud Donor Manager does not price the database by the record and does not charge more as the list grows. No per-contact record tiers. No growth penalty. Adding a volunteer costs nothing.
What volunteer management includes
The capability runs deeper than a signup form.
- Public opportunity pages with no login required.
- Shift templates, open shifts, rosters and auto-scheduled coverage.
- Claim, swap and release with staff approval and an audit trail.
- Time clock, entries, time-off requests and time reports.
- Geofences, GPS devices and optional face enrollment for on-site presence.
- Live dispatch board for assigning and reassigning people in the field.
- In-app announcements to everyone at once.
- Staff and volunteer hours exportable for payroll.
The module serves paid staff and volunteers. Time tracking is documented for regular volunteers, and face enrollment is optional presence verification — never mandatory and never a background check. See the volunteer section of the full feature list.
The donor CRM those volunteers now sit inside
Complete donor profiles include giving history, households, segments, interests, global search, customizable columns and duplicate merging with an audit trail. This is a brief tour; the full feature list carries the breadth.
REPORTS
The names staff ask for
LYBUNT, SYBUNT, retention and recurring-donor reports.
PEOPLE
Built to hold non-donors
Beneficiaries and program recipients are trackable too.
CLEANUP
Clean data on arrival
Duplicate find-and-merge includes a complete audit trail.
Where volunteers and donors overlap
How it compares to CRMs that sell volunteers separately
| Capability | Cloud Donor Manager | Bloomerang | DonorPerfect | Little Green Light |
|---|---|---|---|---|
| Volunteer management | Included | Separate module (~$119/mo) | Limited | Limited |
| Pricing scales by contact records | No | Yes — a widely cited complaint | Yes | Yes |
Cloud Donor Manager
Volunteer managementIncluded
Pricing scales by contact recordsNo
Bloomerang
Volunteer managementSeparate module (~$119/mo)
Pricing scales by contact recordsYes — a widely cited complaint
DonorPerfect
Volunteer managementLimited
Pricing scales by contact recordsYes
Little Green Light
Volunteer managementLimited
Pricing scales by contact recordsYes
One honest note on the table: vendors change plans and rates frequently, and these details are summarized in good faith from publicly available material as of August 2026 — verify current terms before relying on any comparison.
Bring your volunteer list and donor history
Guided CSV import includes automatic field mapping, managed migration batches, import history and undo. Keep the tools that work: QuickBooks Online, QuickBooks Desktop, Xero, Salesforce, HubSpot, Mailchimp, Slack, Google Calendar and Dropbox connect, with a public REST API and signed webhooks for the rest.
Questions from arts and cultural organizations
Does Cloud Donor Manager include volunteer management?
Yes — it ships with the platform, not as a separate add-on: public signup pages with no login required, shift templates and auto-scheduled coverage, claim/swap/release with staff approval and an audit trail, time tracking for staff and regular volunteers, and SMS shift reminders.
Do volunteers count against a contact limit?
There is no contact limit to count against. Cloud Donor Manager does not price the database by the record and does not charge more as your list grows — adding a volunteer costs nothing.
Can volunteers and donors use the same portal?
Yes. Volunteers see their shifts, claim open ones, and request time off in the same portal donors use for their giving — one system, one login for your supporters.
What does the volunteer module include?
Public opportunity pages, shift templates, open shifts and rosters, auto-scheduled coverage, claim/swap/release with approval and an audit trail, time clock and time reports, optional presence verification, a live dispatch board, in-app announcements, and hours export.
Does it work for multi-chapter organisations?
Yes. Branch-level scoping with org-wide rollups lets each chapter see its own volunteers and donors while leadership sees the whole organization, with staff permissions scoped by branch.
More questions are answered on our FAQ page.
Volunteer management and the donor CRM in the same platform.
No per-record pricing — one system to learn, one login for supporters and one bill.