Peer-to-peer
Personal fundraiser pages carrying each participant’s own story, team fundraising, and leaderboards — the sleep-out, the box-city night, the sponsored walk.
Homeless Services Donation Software
Donation Software for Homeless Services and Housing Nonprofits
You already run the system that tracks the people you serve. The people who fund that work live somewhere else — an aging donor database, a volunteer signup tool, a separate card reader vendor, and a grant calendar in a spreadsheet.
Cloud Donor Manager is the funding half, done properly: online and in-person giving, events, peer-to-peer, grants, volunteers, marketing, and the full Cloud Donor Manager feature set in one platform, built by a payment processor.
1
Platform replaces 5 systems
12+
Ways to give, for every donor
30+
Built-in reports, ready to use
0
Growth penalties for adding contacts
Fundraising here doesn’t look like fundraising anywhere else
A mixed revenue stack on two clocks — grant deadlines that are fixed and unforgiving, and individual giving driven by appeals, events, and year-end.
Money that arrives designated: the winter shelter, the food program, rapid re-housing, the van — honored and reported back by name.
Volunteers who are operating capacity, not a side program — overnight hosts, meal teams, warming-center shifts, donation sorting.
Giving that spikes in November, December, and cold weather — exactly when the shelter is fullest and staff are thinnest.
Multi-site by nature: emergency shelter, day center, transitional units, outreach, sometimes a thrift store — each its own budget line, one board packet.
Most donor databases were built to model only the funding half of an organization like this. That is the problem this page is about.
Track the people you serve, not just the people who fund you
Cloud Donor Manager tracks the people your programs serve, not just the people who fund them — and connects outcomes to gifts.
When the funding side and the served side sit in the same platform, the connection between a designated gift and the program it supported stops being a manual reconstruction at reporting time.
Beneficiaries & program recipients
The people your programs serve, on the record alongside the giving that supports them.
Fund & campaign designations
Donors direct a gift to a specific fund, program, or campaign against a managed fund list — so the loop is visible: designated gift in, program it supports beside it.
Does this replace our HMIS or case management system? No — and it isn’t meant to
Cloud Donor Manager is the fundraising, grants, volunteer, and community-engagement side of your organization. Keep the case management or HMIS system your Continuum of Care, funder, or state requires — this does not replace it, and it is not a compliance reporting system.
- The beneficiaries capability connects the people you serve to the giving that supports them — nothing more.
- Role-based staff access, scoped by branch, keeps program and development staff seeing the right things.
- A full REST API with signed webhooks is there if you want to build your own bridge between systems — an API you can build against, not a pre-built HMIS integration.
Unusual systems setup? Talk to our team about your setup.
Grants, deadlines, and renewals in the same place as your donors
The grant calendar usually lives in a spreadsheet and one person’s phone reminders — and it leaves when that person leaves.
The full grant lifecycle
Track grants end to end — application through award, reporting, and renewal.
Automated report reminders
Deadlines never slip. In this sector a slipped report is a renewal at risk for a program with people in it.
Sponsorships alongside
Sponsor records and agreements with attachments, plus a dedicated sponsorship report — for the congregation that sponsors a shelter night.
Volunteer scheduling that holds up on a cold night
In a shelter, volunteer management is operations, not fundraising.
Public signup, no login
A congregation’s meal team or a company’s day-of-service group signs up on a public page — no creating forty accounts.
Shifts from templates
Build shifts from templates, publish open shifts, and auto-schedule coverage.
Swaps with an audit trail
When the Saturday overnight host cancels at 4pm, volunteers claim, swap, and release shifts with staff approval — a queue, not a phone tree.
SMS reminders & check-in proof
Shift reminders by text, and on-site presence verified with geofences, GPS devices, and optional face check-in where a funder or insurer wants proof of coverage.
Dispatch & announcements
A live dispatch board for outreach and field staff, with announcements pushed to everyone in the app.
Hours that count
Time clock, time entries, and time reports for the hours boards and funders ask about — exportable for payroll. Volunteers self-serve shifts and time off in the same portal donors use.
All of it is included in the platform — not a separate paid module. For the capability in full, see our volunteer and donor management page.
Every way to give — at the sleep-out, the community breakfast, and the front door
Giving in this sector happens in physical places with bad connectivity: a church-basement breakfast, a festival booth with one bar of signal, a sleep-out in a parking lot.
Online: cards, ACH, Apple Pay, Google Pay, PayPal, Venmo, Cash App, and cryptocurrency — one-time or recurring, with an opt-in for donors to cover the processing fee at checkout.
Text-to-Give is part of the same platform: publish a keyword and short code, supporters text to give, and the gift and the donor record are captured automatically — built for pulpit appeals at partner congregations, the ask at a sleep-out, and radio campaigns. See our Text-to-Give page for how keyword giving, carrier registration, and consent tracking work.
Card readers
Countertop and mobile terminals for the table at the breakfast, with tap tokenization.
Tap to Phone
A volunteer’s own phone becomes a contactless giving device — nothing to buy, ship, or lose.
Kiosks
Self-serve giving with preset amounts, for a lobby or a narthex.
Offline batch capture
When the Wi-Fi dies, gifts keep coming — transactions batch locally and settle when you reconnect.
Point of sale & SMS receipts
Merchandise, meals, and event add-ons on the same account and deposit, with receipts texted at the terminal.
Designated gifts, multiple sites, and receipts that hold up in January
Structure
Named funds
The winter shelter fund, the food program, the capital campaign — each a named destination, not a note in a memo line.
Branches & chapters
Multi-site, multi-chapter, or federated structure with branch-level scoping, org-wide rollups, and zone management — and staff permissions scoped by branch.
Approval rules
Sign-off required on large gifts, refunds, and sensitive record changes, with a reviewable queue.
Receipting
Instant, compliant receipts
Every completed donation triggers a branded receipt carrying the required “no goods or services were provided” IRS disclosure.
Automatic acknowledgments
Recurring supporters are thanked automatically each time a gift processes, and disclosure language on giving pages is configurable to match your organization’s requirements.
Year-end in bulk
Annual giving summaries generate in bulk — with a donor portal handling the “can you resend my receipt?” load.
The campaigns your sector actually runs
The flagship event here is usually peer-to-peer — and the platform matches its shape exactly.
Fundraising analytics report results by campaign, channel, team, and fundraiser, with ROI by campaign.
Reports for your board on Monday and your funder next quarter
For a two-person shop, the report that builds and sends itself is the one that matters.
One vendor for the software and the payments
Two facts, stated separately. First: there are no platform fees, and the platform does not price your database by the record — contact-record tiers are the category’s most common complaint, with organizations deliberately not adding contacts to stay under a tier.
Second: payment processing is quoted, not dictated. Cloud Donor Manager is built by Host Merchant Services, a payment processor, and your rate is underwritten to your actual volume and average gift size. For contrast, Bloomerang publicly lists 2.2%–2.9% + $0.30 on cards and 1% + $0.30 on ACH. And because the platform and the merchant account come from the same team, there is no finger-pointing when a batch doesn’t settle.
Bring your history with you
Migration fear is legitimate. Here is the mechanism:
Guided import with an undo
CSV import with automatic field mapping, managed batches, an import history, and an undo — gift history, donor records, and pledges come across intact, not retyped.
Keep what works
QuickBooks Online, QuickBooks Desktop, and Xero; Salesforce, HubSpot, and Mailchimp with sync logs; Slack, Google Calendar, Dropbox, and e-signature; plus a REST API with signed webhooks and embeddable widgets.
Security underneath
Encrypted data, account lockout protection, rate limiting, strict access controls, two-factor authentication and passkeys — every organization’s data fully isolated.
Frequently Asked Questions
Does Cloud Donor Manager replace our HMIS or case management system?
No. Cloud Donor Manager is the fundraising, grants, volunteer, and donor side of your organization; keep the system of record your Continuum of Care, funder, or state requires. Organizations that want to connect the two can build against the full REST API with signed webhooks.
Can we track the people our programs serve, not just our donors?
Yes. Cloud Donor Manager tracks the people your programs serve, not just the people who fund them, and connects outcomes to gifts — so a designated gift and the program it supports sit in the same system.
Can we track grants and grant report deadlines?
Yes. Grants are tracked end to end — application through award, reporting, and renewal — with grant reports and automated report reminders so deadlines never slip.
Is volunteer management included, or an extra module?
Included. Public signup pages, shift scheduling with templates and auto-scheduling, swaps with approval and an audit trail, time tracking, and payroll export all ship with the platform rather than as a separate paid module.
Can donors give to a specific program or fund?
Yes. Donors direct their gift to a specific fund, program, or campaign — the winter shelter, the food program, the capital campaign — against a managed fund list behind the scenes.
Will our costs go up as our donor list grows?
No. The platform does not price your database by the record, so adding donors, volunteers, and community contacts never moves you into a higher tier.
Can we take donations at an outdoor event where the Wi-Fi is unreliable?
Yes. Offline batch capture keeps taking gifts when connectivity drops — transactions batch locally and settle when you reconnect, in the same ledger as your online giving.
How is pricing structured?
There are no platform fees and no per-contact pricing tiers. Payment processing is quoted to your organization by a payment processor, underwritten to your actual volume and average gift size — request a demo and a custom processing quote to see your numbers.
Before the cold-weather season, not during it
Consolidate giving, grants, volunteers, and donor records into one platform ahead of the year-end and cold-weather season — when the asks, the shifts, and the shelter are all at their peak.